Gourmet Primo Co.,Ltd. (“Gourmet Primo Co.,Ltd.,” “Eatfit,” “we,” or “us”) operates eatfitshop.com and associated sites and mobile applications (collectively, “eatfitshop.com”). Please read these Terms and Conditions (“T&C”) carefully. They govern your access to and use of eatfitshop.com, its content, and the services offered on or through it. These T&C constitute a binding legal agreement between you and us.
YOUR ACCESS OR USE OF OUR WEBSITE MEANS THAT YOU HAVE READ AND YOU UNDERSTAND AND AGREE TO BE BOUND BY THESE T&C. IF YOU ACCESS OR USE OUR WEBSITE ON BEHALF OF AN ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND THAT ENTITY, AND THESE T&C ARE THE AGREEMENT OF SUCH ENTITY. IN THAT EVENT, “YOU,” “YOUR,” “VISITOR,” AND “USER” REFER TO THAT ENTITY. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE OUR WEBSITE AND ITS CONTENT AND SERVICES.
We guarantees that all the products offered meet the standards of the concept. If there are any complaints the management needs to be informed immediately. Appropriate actions will be taken as soon as possible.
You can make an order on our website at www.eatfitshop.com 24 hours, or via our line official/Facebook @eatfit.th, or by telephone on 091-666-0998 during office hours from 8 am – 8 pm. We advise you to place an order 24 hours before the desired delivery time to ensure maximum freshness.
3.2. ช่องทางการชำระเงิน : เงินสด, Visa, Master Card และ โอนผ่านธนาคาร
3.3. คุณจะยังไม่ได้รับการยืนยันการสั่งสินค้า จนกว่าการชำระเงินของคถณได้รับการอนุมัติ
We reserve the right to only accept the return of products in damaged or defective products caused by the delivery process. We shall refund the cost of your purchase using the same payment method with which you made initial purchase. The refund process will take approximately 14 – 21 days.
Due to the nature of our business, we reserve the right to refuse a cancellation request if your order has been confirmed.
Eatfit Website may only be used by individuals aged thirteen years or older. If the user is thirteen years or older but under the age of eighteen years, user should review these Terms with user’s parent or guardian to make sure the user and user’s parent or guardian understand and agree to these Terms.
By accepting these T&C, you acknowledge and agree that all content presented to you on this Website is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of eatfit Website.
You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this Website in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this Website.
This Website may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These websites may contain information or material that some people may find inappropriate or offensive. These other websites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the Website or party by us, or any warranty of any kind, either express or implied.
This Agreement shall be governed by and construed in accordance with the laws of Thailand. The parties hereto submit to the exclusive jurisdiction of the courts of Thailand.
Your use of eatfit Website is at your sole risk. The Website is provided "as is" and "as available". We disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.
We are not liable for damages, direct or consequential, resulting from your use of the Website, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses (including but not limites to attorney's fees) arising from your violation of any third-party's rights. You acknowledge that you have only a limited, non-exclusive, nontransferable license to use the Website. Because the Website is not error or bug free, you agree that you will use it carefully and avoid using it ways which might result in any loss of your or any third party's property or information.
12.1. We reserves the right to change, modify, suspend or discontinue all or any part of this Site or the Services at any time or upon notice as required by Thai laws. We may release certain Services or their features in a beta version, which may not work correctly or in the same way the final version may work, and we shall not be held liable in such instances. We may also impose limits on certain features or restrict your access to parts of, or the entire, Site or Services in its sole discretion and without notice or liability.
12.2. We reserves the right to refuse to provide you access to the Site or Services or to allow you to open an Account for any reason.
Questions about the T&C should be sent to us at email@example.com
1. Gourmet Primo Co.,Ltd. (“Gourmet Primo Co.,Ltd.,” “eatfit,” “we,” or “us”) , its respective subsidiaries (collective referred to as “Group of Companies”) is committed to protecting your privacy. We established guidelines for protecting personal data that you provided us when you visit our website, access our mobile application or use our products and services.
Types of personal data we collect will vary depending on the collection situation and types of services you request. We will collect and process all or some of the following personal data about you, when you register with eatfit Website :
1. Personal Identification data: such as your name, photograph, gender, date of birth, relating to personal identification;
2. Contact information: such as address, telephone number, and email address;
3. Payment information: such as invoice information, credit or debit card information, and bank account information;
4. Information about your eatfit membership: such as your membership number, registration details (username & sign-in details), order amounts, the number of points, your tier, membership duration, interesting product and your accrual and redemption activities;
5. Information about your interest and preferences: we may collect information about your interest and preferences based on your previous experiences with us, including what you spend, how much you spend, how frequently you spend in our marketing research and customer satisfaction survey;
6. Information about our interactions: If you contact us, we will keep a record of that correspondence, including your calls, written queries or interactions with us on social media;
7. Website application and other digital media usage: When you visit our website (www.eatfit.com) or mobile-device operating system and browser type, we may automatically collect online use information, IP address, location data, browser type, operating system, web browsing behavior, duration of use, referring website, interest and application usage through cookies and other tracking technologies. For more information, please refer to our cookies policy.
We may collect your personal data when you give us your personal data or request for service through our website, mobile, any other channels or publicly available; for example, we may collect information about you interact with us through social media.
We may collect, use or disclose your personal information that in the following ways :
To process and manage your purchase and use of our products and services :
We may transfer your personal data to our partners, alliances or transport operators to coordinate and facilitate your order arrangements. If you request special assistance for healthy meals (e.g. medical assistance or meal request), we may share personal data with medical centers, hospitals or certified clinics, and our catering service providers, to provide such assistance.
To improve and personalize our products and services :
To improve and innovate our products and services, we may analyze information you provide to us via customer satisfaction survey or marketing research (e.g. your previous purchase order, communication preferences) and information about your website and mobile application usage (e.g. products and services you browsed) to better understand your needs and desires. We may tailor our products and services to better match your interests and preferences. We may share your personal data with our business partners such as catering partner, alliances and other transport/delivery operators, so that such third parties may improve and personalize their services to you as well.
To communicate with you :
To facilitate the membership program :
If you are a member of the eatfit program, we may process your personal data in order to operate the program e.g. eatfit with us, you may earn points and redeem awards with your points.
For marketing :
To comply with legal or regulatory obligations:
We may process your personal data to comply with our regulatory requirements or dialogue with regulators as applicable, which may include disclosing your personal data to third parties, the court service and/or regulators or law enforcement agencies in connection with enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.
To ensure our websites and mobile application function properly:
To ensure our online service including www.eatfitshop.com and the mobile application are available. We may process information about your web browser, your mobile application usage behavior, location data, IP address that are collected via cookies or similar tracking technologies to configure the best setting of our online services and to optimize user experience.
To re-organize or make changes to our business:
Please note that in addition to the disclosures we have identified above, we may disclose your personal data for the purposes set out above to service providers (e.g. IT operators, payment service providers, marketing agencies, catering service providers), contractors (e.g. call center), advisors (e.g. legal, financial, business or other advisors) and our affiliates that perform activities on our behalf, as well as our group companies.